Shipping & Delivery 

We’ll always do our best to take care of customers . We are comittted  to deal with them fairly and reasonably.

With a Receipt Via Mail

Thank you for visiting and shopping at Debinzee.com ships all of our orders via USPS/UPS/FedEx/DHL or any shipping company that provide a best service based on your location . You will receive an email update with your tracking number once your order has shipped.

If you have any questions, please contact our customer service team on discriped below 

Shipping Location 

We ships from different warehouses in different countries. For orders with more than one item, we may split your order into several packages according to stock levels at our own discretion. We aim to deliver orders as quickly as possible. However, sometimes during busy sale periods, deliveries may take longer. If you have any questions regarding shipping and delivery, please contact our Customer Services Platform

Order Processing Time

All orders placed before 2 PM Monday to Friday are processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.

Shipping Options & Delivery Costs

Domestic Shipping

Standard Ground – Free: 1-5 Business Days

Second Day Air – $15:  2-3 Business Days

Overnight Air – $25:  1-2 Business Days

International Shipping

FREE for orders of $150 or more!

DHL Worldwide Express (CANADA ONLY) – $25: 2-4 Business Days

DHL Worldwide Express (REST OF WORLD*)- $30: 2-4 Business Days

  • In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors.
  • Please refer to the tracking information for the most accurate delivery date.f your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 90 days of the order date. For other orders, products, and logistics related issues, you must contact customer service within 180 days of the order date.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

Duties and Taxes:

Please note, all international packages may be subject to duties and taxes and is not included in the price at checkout. Denimzee.com cannot reimburse customs in any capacity and is not liable for reimbursing or refunding customs. These fees are charged by the country of import so we have no control over any customs/duties fees associated with your order. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more info or visit simpleduty.com/import-calculator. At this time, we do not have the ability to estimate taxes and delivery before delivery. Canadian customers can use this website to estimate Duty & Taxes.

Duty is a tariff payable on goods imported. Your ship-to country collects duty and taxes on imported goods, on behalf of the Government. The rates of duty are established by the Department of Finance and can vary significantly from one product to another and one country to another. Customs and duties are based on various factors, but specifically: Country of Origin (manufacturing and textiles), and value of an item (original value, even if the item is on sale).

There can be additional fees upon delivery beyond taxes and duties.

Still Have Questions?  Get in touch with us, we’re here to help!

Customer Service Hours

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Want to join the team?

We are always looking for ambitious, enthusiastic and entrepreuneurial people to join our team. If this sounds like you, drop us a line with what you can bring to our company that sets you apart from anyone else.

 

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